We’re nearly 1 month into indiemapper and we want to add something different to how offer support. Lots of users have been going to http://support.indiemapper.com to browse our indiemapper help and emailing us at support@indiemapper.com to get help from our developers. These have been a great success and we’ve helped lots of people get started using indiemapper.

However, we want to offer more conversational support for our users so we have decided to offer indiemapper office hours.

UPDATE: Indiemapper office hours will no longer be held on a regular schedule. However, someone will be in there to take your questions during regular business hours.

What can we talk about?

You can ask questions about indiemapper features, make a pre-sales inquiry, suggest a feature, lodge a complaint, offer praise, share ideas, discuss mapping issues, or talk about good or bad experiences using indiemapper. Whatever it is, we’ll be happy to chat and help in any way we can.

How do I get in?

During office hours, you can access our chat room from our support site or directly by visiting http://axismaps.campfirenow.com/34975.

We really hope that this is the start of a great conversation. See you Tuesday!

This entry was posted on Friday, May 7th, 2010 at 9:16 am and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.